Refund and Returns Policy

Last Updated: December 2025

At ClassyWear, we aim to provide smooth and timely delivery for all orders. Please read our shipping and return policy carefully before placing your order.

📦 SHIPPING POLICY

1. Order Processing Time

  • All orders are processed within 1–2 business days.
  • You will receive an order confirmation email followed by a tracking ID once your order is dispatched.

2. Delivery Time

Standard delivery timelines are:

  • Metro Cities: 3–5 working days
  • Other Locations: 4–7 working days
    Delivery times may vary due to location, courier delays, weather, or unforeseen circumstances.

3. Shipping Charges

  • Shipping charges (if any) will be displayed at checkout.
  • Free shipping may be available on selected products or during special promotions.

4. Tracking Your Order

  • A tracking link will be shared with you once the order is dispatched.
  • For tracking help, contact us at info.classywearin@gmail.com or message on Instagram @classywear0.

🔄 RETURN / EXCHANGE POLICY

⚠️ No Return & No Refund Policy

  • We do not offer returns or refunds once the product is delivered.

✔️ 7 Days Exchange Policy (Defective/Wrong Product Only)

You can request an exchange within 7 days of delivery only if:

  • You received a damaged product,
  • A defective item,
  • A wrong product,
  • A size exchange is needed (only if unused & in original condition).

Conditions for Exchange

To be eligible for an exchange:

  • Product must be unused and in original packaging.
  • All tags, box, accessories, and protective covers must be intact.
  • Exchange approval depends on proper unboxing evidence.

Mandatory Unboxing Video

  • A clear unboxing video is required for any exchange claim.
  • Video must show the parcel from all sides, opening it in one shot without cuts.

Exchange Denial Cases

Exchange will NOT be accepted if:

  • Product is used or damaged after delivery
  • Tags/accessories are missing
  • No unboxing video is provided
  • Wrong size was ordered by customer (in some products)

Store Credits (If Exchange Not Available)

If the replacement item is out of stock, you will receive store credit, valid for future purchases.

📬 How to Request an Exchange

Email or DM us with:

  • Order ID
  • Issue description
  • Unboxing video
  • Pictures of the product

📧 info.classywearin@gmail.com
📱 Instagram: @classywear0

Our support team will respond within 24–48 hours.

🚫 Order Cancellation

  • Orders cannot be canceled once they are shipped.
  • Prepaid orders are strictly non-refundable.

📘 Contact Us

If you have any questions about shipping or exchanges, reach out anytime:

📧 info.classywearin@gmail.com
📞 Contact: 9978841872
📱 Instagram: @classywear0